Institut de Formation Holder - Une enseigne du Groupe Holder

• Presentation
• Family
  • Chairman's message
  • HOLDER family's
• Background
• HOLDER in some figures
• Group’s Brands
  • Château Blanc
  • PAUL
  • Saint Preux
  • Manufacture du Pain
  • IFH
  • Ladurée
  • Panétude
• Activity report
• Highlights
• Contact us

A symbolic and vital link when it comes to passing on skills, the IFH (Holder Training Institute) provides an opportunity to gain a better understanding of the business. All of the group's staff and its franchisees, but also external clients regularly come along to discover or rediscover the skills, values and know-how inherent to their activities.

The IFH is a key player when it comes to providing training in the HOLDER group's activities. It makes it possible to support strategic changes underway within the group's store chains, but also those of external clients who place great faith in its skill and expertise. Its experience makes it a reference in its particular fields. Thanks to its high performance and superbly adapted training programmes, the IFH trains staff based on their needs, their equipment and their procedures.

Aspects such as simulated sale situations or the service and presentation of products are directly included, under optimal conditions.

The number of professionals receiving training increased this year, standing at a total of 1759 trainees spread across the various training modules (breadmaking, pastry making, Viennese pastries, macaroons, sales, etc) proposed by the IFH.

In 2008, the IFH supported the PAUL Bread Quality Training programme, in order to put the focus firmly back on the store chain's core business. All of the bakery managers for the French network and their assistants were able to top up their skills, in order to maintain the high quality of PAUL products.

For its customers, CHÂTEAU BLANC systematically proposes training in the use of its products via the IFH. This is a valuable "added extra" which has already been used for a number of national key accounts. More than ever before, the IFH guarantees a thorough knowledge of the recipes of yesterday, the requirements of the methods used today and the expertise involved in the technology of tomorrow. The IFH's training is also available to external clients thanks to tailored modules, including among others a contract with the national education system to train bakery/pastry making teachers from the Lille local education authority's vocational training schools.

In 2009, the IFH's goal is to further develop its activities with external clients while at the same time continuing to support all of the HOLDER group's brands throughout their product development work or changes in working methods, and passing on that time-honoured pride in a job well done!